- Material: Sterling silver featuring a prominent heart motif pendant. A popular and elegantly styled necklace. Condition: Minimal scratches on the material, overall good condition. Size: 1*1.2MM / Chain length: folded in half 20CM. Accessories: Box, Dust Bag

• S (New or Near-new) : It is an unopened product or in the same condition as the product on display with no signs of use.

• A+ (Best Condition Used less than 10 times) : There is some wear, but it has been kept clean.

• A (Good Condition With natural signs of use) : It feels as natural as mine when I actually wear it.

• B+ (Vintage Condition With signs of use) : There may be scratches or stains, but you can use it without any burden.

• B (A Reasonable Product With Considerable wear and tear) : There are many scratches and stains, showing sings of age.

Shipping Details

• Your item will be carefully packaged and shipped within 2-3 business days.
  
  United States: Orders typically arrive within 5-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
  
  Europe, Australia, and other destinations: Delivery usually takes 6-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
  
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We’ll keep you informed every step of the way. (See details)

Order Cancellation

• Orders can be canceled only while in "Order Received" status, before shipment preparation. (See details)

Return & Refund

• If you’re not fully satisfied with your purchase, returns might be possible. Please contact us within 7 business days and send the item back within 7 business days after receiving our return instructions.
• Returned items must be in good condition for a full refund and will not be accepted if they meet non-returnable conditions. (See details)

Please note that duty and tax charges vary by country and will be clearly displayed during checkout. You will not need to pay any additional charges upon delivery.

For example, in the United States:

• Orders under $800: No additional tax or duty fees are applied.
• Orders over $800: Depending on the product, an extra duty fee of approximately 8–12% may be added.

We aim to keep your shopping experience transparent, so you always know what to expect at checkout.